As a long established dealer of used vehicles in the St. Helens area our reputation is everything. We strive to provide a very high level of service both before during and after the sale. Having invited many customers to leave independent reviews on-line, we can proudly say we are rated as a 5 star company on both Autotrader and Facebook with nearly 200 separate reviews indeed, Autotrader awarded us the prestigious title of “HIGHLY RATED” IN 2018. Google reviews exceed 60 in number and currently stand at 4.9 out of 5.
We take this opportunity to thank all of those who have said such kind words and invite others to take the time to read the testimonials and leave an independent review on one of the many sites now available.
bought my ford focus ghia from james over 5yrs ago now.cut a long story short and as a long shot i rang him to see if he could help with the code for my radio.he asked me to call in and he sorted it there and then for me no bother and at no cost.wat a nice man and a true gent - now that's what I call after sales service - thank you james.
I'm delighted to have the opportunity to recommend James most strongly. It was so refreshing to deal with someone who really understands the cars he is selling (instead of main dealers who know next to nothing beyond the latest financial deal they are trying to push). James offered a very fair part exchange price for our car and so we avoided the nonsense of 'haggling' from the wrong starting point. In short, he was totally straightforward and trustworthy, and offered the best of traditional relationship service. No wonder so many people independently recommend him, now including me.
James Wright Cars deliver exceptional customer service. James makes the whole experience of buying a car reassuringly simple. His staff are personable, approachable and knowledgeable. Special thanks to Ray and Steve for going that extra mile and for all their help and advice. I will definitely buy my next car from them and can confidently recommend this company. They will not knowingly let you down.
Quality service, Quality car, Quality after sales. The best experience I have had in purchasing a car. James and his team deliver outstanding customer service. I would recommend James Wright Cars to anyone thinking of buying a car, very, very genuine people to deal with, and fantastic value.
A very pleasurable experience of buying a car from James. The car had been finished in fantastic condition, and the car itself was in great condition as described. James was very friendly and straight forward to talk to. Probably one of the best prices for the car I had seen in Autotrader, given all of the extras on the vehicle. I?d rather buy from somewhere like this - someone who loves their cars and shows and interest in the car itself.
After a couple of months of searching for a black Honda CR-V of a certain spec to replace our ageing X5 I found one for sale here. After checking the online reviews I also felt very comfortable that these guys were a good place to buy from. To cut a long story short I discussed the car over the phone with James and came to a deal. James picked me up from the train station (as I wasn’t local) and took me to the car. It was obvious that all the cars he stocked were very well look after as was I as we looked the car over and completed the paper work. Would happily use again and recommend to anyone who reads this. Nice guy, great Car, fun and friendly service. Thanks.
James Wright , his wife & the 2 men we saw working for him were so polite and helpful! They answered all of our questions and made us feel very confident in buying our new car. James even gave me advice on how to look after the car after we had purchased and told us not to hesitate to call if we needed help in the future. We were really happy with the service overall - friendly, helpful and above all honest. Thank you
Super Car, super service from James who is very easy to deal with and straight forward and puts you at ease and his product knowledge is second to none
I recently bought a car that I had been looking out for for some time from James Wright. From introduction, test drive and final pick up I was impressed with Jame's attitude and car knowledge; I felt under no obligation to buy if the car wasn't exactly what I wanted, and his attention to detail extended to replacing all 4 tyres for new ....saved haggling..and a 3 month warranty. He obviously only deals with the better end of the used market, and has a reputation to uphold, and I can recommend his car company unreservedly.
I had been looking at Jeeps for some time and the Jeep Cherokee I bought from James Wright Cars is really clean example and at a fair price. The service I received from this dealer was first rate all of my questions were answered honestly and when I went to pick up the car it was immaculate. Would I recommend this dealer? Yes without reservation! First class service in every aspect.
I never write reviews (good or bad) but feel compelled to here! They deserve it. Before viewing my car i read other reviews of James Wright Cars and found it hard to believe many were genuine... as alot were beyond 5*... but now i can see why. Having bought from there recently i can confirm it is as good as it seems; and if i could give more than 5 stars, i certainly would. As it would be my only day off i was accomodated to view on xmas eve (a sunday too). Then from the friendly greeting by James wife' on arrival... to the knowledgable test drive and welcoming chats with James, i was confident this was a good place to purhase a car. Plus with all same facilities as any dealership i could buy, tax, insure and drive away. The car drove the 120 miles back without missing a beat and has been pefect since. I would truly recommend this family company to anyone - they clearly put alot of time and effort into making a pleasant experience for potential customers - from start to finish.
Purchased an Audi A1. The car was 5 years old but immaculate. We are extremely pleased with our purchase and the experience was hassle free. Excellent service.