As a long established dealer of used vehicles in the St. Helens area our reputation is everything. We strive to provide a very high level of service both before during and after the sale. Having invited many customers to leave independent reviews on-line, we can proudly say we are rated as a 5 star company on both Autotrader and Facebook with nearly 200 separate reviews indeed, Autotrader awarded us the prestigious title of “HIGHLY RATED” IN 2018. Google reviews exceed 60 in number and currently stand at 4.9 out of 5.
We take this opportunity to thank all of those who have said such kind words and invite others to take the time to read the testimonials and leave an independent review on one of the many sites now available.
Fantastic experience with James. Quick to respond and quick to book an appointment with me. Warm welcome and spent lots of time going through the details of the car to make sure I was happy with the car. Allowed to test drive for 20 minutes which allowed me to really get a feel for the car. After he went through all my options and was so helpful with explaining all the details that I wouldn’t have been aware of. I purchased the car and I am a very happy customer! Thanks so much James for being so hospitable and friendly. Would come back in the future for sure!
Firstly this is a genuine buyer review I (like you) am suspect of overly ‘glowing’ reviews on line! I’d just like to thank James for his help, patience and attention to detail which made my purchase of Jeep Grand Cherokee stress free and pleasant experience. The transaction was ‘click and collect’ due to the current COVID restrictions and also my distance from James’ location. I was given a very accurate and honest appraisal of the car backed with hi res photos from the website. This gave me the assurance I need to pay a deposit and arrange finance before calling to collect he car. The trade in price for my car was very fair and his assessment very pragmatic . On collecting the car my expectations were exceeded in terms of how the car was presented it all looked almost new, every minor flaw in the bodywork had been sorted to an extremely high standard. At no point during the process did I feel pressured or manipulated to close the deal.
Great guy to buy a vehicle from. Nothing too much trouble and we had a pleasant pain free purchase.
Very knowledgeable, passionate about cars and a high attention to detail. James' sense of humour is an added bonus! 1st class experience of buying a car would highly recommend.
We have just bought our Z4M coupe from James and Ray. I'd just like to say thanks for the excellent servive provided from start to finish by yourself and Ray. Most definitely one on your own.
It requires a tremendous amount of trust when buying a car unseen and from another country. James Wright had a Porsche 911 for sale that seemed like the car for me. Being based in France during Covid restrictions I couldn't get to them and I knew no-one in the area to visit either. So, relying solely on the information given and on conversations with James, I handed over the money and trusted my instincts on the purchase. Well, all I can say is that James Wright and his colleagues were absolutely straight and true. All details about the car were correct, all the information I had been given was true and it is fair to say that they went beyond the call of duty in providing every minute detail I asked for. The car was prepared beautifully, to within an inch of it's life - that is to say that they made a tremendous effort to make the car look like new - it was 11 years old. Wheels were removed and wheel arches made immaculate. Honestly , the service was quite frankly impeccable.
Purchased a Jaguar XF from James,got a great car and a great deal,would not hesitate going back for my next car.
This was the first time I’ve ever bought a car without even seeing it person or driving it but I wasn’t worried at all because from the first phone call with James I was confident that the car I was buying was in the condition he described.....to be honest it was better, I would recommend this company to anyone james and his team are amazing.
Absolutely amazing experience buying a car off James and the team. I highly recommend this company for a next car purchase and I will definitely be going back in the future.
I am super pleased with my new car and James has been so helpful and has made the whole process so easy.
My husband and I would 100% recommend James Wright cars. James and his staff were all so welcoming and polite. It was such a good atmosphere to be in whilst purchasing our car. The car we bought was in excellent condition, we couldn’t be happier.
If you want a service you can trust; to buy a car with ease, then James Wright and team are the car sales for you. James puts you at ease, answers all your questions (very knowledgeable man) and makes sure the car you are interested in (in my case an Audi A1) is supreme looking. An excellent car sales!!!!!!!
I bought a fantastic Audi RS5 from James Wright Cars recently. From the very first contact through to driving away in the new car, I must say, it was a real pleasure. No pressure, very fair and reasonable, friendly and professional throughout...I'd go so far as to say, the best independent car dealer experience I've had to date. I regularly change my car and I'll definitely be back to see what James has got for sale when the time comes to get into something new again. My part exchange was considered fairly and the new Audi I drove away in was presented extremely well. I couldn't fault the car or the deal and the service was fantastic. Thanks James