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Customer reviews of James Wright Cars Ltd

At James Wright Cars Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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James Wright Cars Ltd

James Wright Cars Ltd

Based on 64 customer reviews

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  • 5

    helpful easy transaction

    By Carys C on 16 October 2017 | Verified purchase

    the owner was very helpful and patient when we had a few issues with our insurance company on the day we went to collect the car. would buy a car from them again,

  • 5

    Absolute confidence

    By Jennifer K on 06 October 2017 | Verified purchase

    This is the 3rd time I have bought from James Wright Cars- I wouldn't go anywhere else. I know that they can be relied upon to help me find the car that is right for me - brilliant!

    Reply from James Wright Cars Ltd on 10/10/17

    Jenny and Geoff, thank you so much for your kind words, means a lot. Hope all is going well and that Geoff is able to use the car to visit the gym as intended

  • 5

    Excellent Experience

    By Paul J on 05 October 2017 | Verified purchase

    Having just been through a terrible experience with our previous car, it was extremely reassuring to be welcomed by the JWC team. Although a little nervous on arrival to discover this was a residential property, this worry soon disappeared. As soon as we walked through the gates it was obvious that this experience was going to be a good one. Immaculate premises, superb service, and everything explained with clarity and no hard sell. We bought a Freelander Td4 and we absolutely love it. Thank you. Excellent experience.

    Reply from James Wright Cars Ltd on 10/10/17

    Paul Thank you very much for the review. Glad the car was expected and your experience here was completely different to your last purchase from someone else Regards James

  • 5

    Audi A6 S line

    By Alan C on 04 October 2017 | Verified purchase

    I travelled over 150 miles by train to view the Audi A6 s line that James was advertising with Auto Trader most of my freinds and family thought I was mad,why not buy a car local they were all saying,what if you get there and the car isn't all that it seems,Well let me tell you James Picked me up at the train station as promised in his lovely range rover so I travelled in style to His home to view the car, to say I was impressed is an understatement,I was gob smacked at the condition it was imaculate ooh was I glad I made that journey.needless to say I couldn't hand my money over quick enough and start driving that car home.And that was a drive that I did not want to end so quick,the car drove without fault like a brand new car even had that new car smell,I just love this car,the whole prosess was first class from start to finish, James is a real gent and educated me on using the right diesel for the car as opposed to cheaper fuels,I would also like to thank James wife for the coffe

  • 5

    Professional, courteous and considerate

    By Mike M on 04 October 2017 | Verified purchase

    An absolute delight purchasing from James Wright Cars. I bought a 2015 plate Peugeot 3008 that was in immaculate showroom condition when I collected it. They even took the time to pick me up from the train station! Te JWC team kept me informed through the whole buying process and nothing was too much trouble answering my questions. They certainly put you at ease without a hint of any pressure selling - they let the cars speak for themselves! I wouldn't hesitate in recommending them as a professional, courteous and considerate motorcar dealership. I look forward to many miles of happy motoring!

    Reply from James Wright Cars Ltd on 10/10/17

    Mike Good to have met you, it all went very smoothly didn't it ? and I'm glad the car met with your approval. It certainly was a very good example James

  • 5

    Great service!!!

    By Chad C on 26 September 2017 | Verified purchase

    I am very happy with the service received from James Wright and his team, I am really pleased with my new car and would like to thank James and his team for all his help!

    Reply from James Wright Cars Ltd on 10/10/17

    Chad Glad you like the new set of wheels and it met with your expectations. Thank you for the review

  • 5

    Hassle free and very helpful service

    By Marc C on 22 September 2017 | Verified purchase

    Dealer was very helpful. Emailed me copies of the car's paperwork and FSH up front and picked me up from train station when came to collect the car. As described, the car's in great condition and we're very pleased with it.

    Reply from James Wright Cars Ltd on 10/10/17

    Marc Yes indeed we did pick you up from the station. We do this quite a bit, its part of a higher level of purchase experience we try to achieve. Thank you for your kind words.

  • 5

    Excellent experience

    By George B on 05 September 2017 | Verified purchase

    A thoroughly delightful experience and a beautiful car.

  • 5

    Absolutely delightful experience

    By Dr Ian G on 04 September 2017 | Verified purchase

    I am very pleased with the whole process of buying a car from JWCars from start to finish. I was given as much time as I needed, even though in my case I mentioned that I was only interested very tentatively in buying the car, and was put under no pressure at all to purchase - which is what I like. JW Cars is not a showroom as most people are used to. The cars ares sold from a residential home which is not what I expected and so drove past it several times and ended up a farm track! Although only looking tentatively, I was invited to drive the car and this is what sold it to me as well as the purchase price being among the lowest of similar cars on autotrader. I was also given an extremely good part exchange price for my own car. This was the 23rd car I have bought in my time and the experience was among the best that I have had in 40 years. I would thoroughly recommend a visit to JWCars.

    Reply from James Wright Cars Ltd on 05/09/17

    Ian Thank you for your kind words. The car you purchased was a lovely thing I have to say but it was a pleasure to look after you and hope to see you many more times in the future!!

  • 5

    Friendly and reliable garage

    By Alison B on 04 September 2017 | Verified purchase

    James and his staff are very helpful and friendly and make you feel welcome, nothing is too much trouble. James takes pride in giving you the best service he can and yet does not pressure you to buy. I would definitely recommend using this garage.

    Reply from James Wright Cars Ltd on 05/09/17

    Thank you so much, the car you bought was a delight to drive, in fact my daughter and I were cruising around the village here in the warm evening air with the roof down before the car was purchased by you and it was such a lovely smooth enjoyable thing. Look forward to seeing you soon to fit the cam belt as promised.

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